Privacy Policy

LAST MODIFIED: 11/01/2023

In this Privacy Policy, learn how Fitness Exchange App manages your Personal Information. If you have any questions pertaining to the contents of this Privacy Policy, you are welcome to get in touch with us.

Privacy Policy

This Privacy Policy expounds on the specifics of the processes where Fitness Exchange App handles your personal data or personal information. In the case where it is not your intention for Fitness Exchange to collect, use, or save your Personal Information, you are requested to refer to our Contact Page to speak to a representative.

Within this Privacy Policy, “Personal Information”, or “Personal Data”, refers to the information that can be used to distinguish your identity. Such information can be your: “Full Name”, “Mailing Address”, “Device Identifiers”, “E-mail Address”, “Contact Details”, and “Date of Birth”.

“FITFOREVER LLC”, “Fitness Exchange App”, “Fitness Exchange” “Us”, and “We” may refer to the website (https://fitnessexchangeapp.com/) of Fitness Exchange App.

COLLECTING YOUR PERSONAL DATA

The application of this Privacy Policy extends to the individuals who participate in the usage of Fitness Exchange.

Users and consumers of Fitness Exchange are requested to share their Personal Data upon registration.

As mentioned under the first section of this Privacy Policy, “Personal Data”, includes your “Full Name”, “Mailing Address”, “Device Identifiers”, “E-mail Address”, “Contact Details”, and “Date of Birth”.

Personal Data is collected through various methods of registration, and can be conducted through:

  1. the forms present on Fitness Exchange's website,
  2. phone conversations with the representatives of Fitness Exchange,

Through the above-mentioned ways of collecting Personal Data, Fitness Exchange gathers the information related to you to process your information and fulfill your requests.

Personal Data Collected Through Technology

Some of your Personal Data is collected through different online or technological sources.

When you access or contact Fitness Exchange's or its Third-Party service providers, Personal Data and your interaction behavior are recorded.

Log Data

Fitness Exchange wishes to inform you that whenever you visit our website, in the case of an error we collect data and information (through third parties) on your phone called Log Data. This Log Data may include information such as your device's Internet Protocol (“IP”) address, device name, operating system version, when utilizing Fitness Exchange, the time and date of your use of Fitness Exchange, and other statistics.

To help you understand Log Data better, we have elaborated on the details below:

  • Location Data may be collected through APIs like Google Analytics, to achieve a smooth and functional provision of intended services.
  • When you access the website of Fitness Exchange, your Internet Protocol (IP) Address is collected.
  • An IP address is associated with the utilized portal to access the Internet. This may include information like your Internet Service Provider (ISP), Company, or information about your Institution. While an IP Address may reveal your ISP or Geographic Area, your identity cannot be solely determined by your IP address. The collection of your IP Address, its storage, and its use is strictly treated in accordance with US Federal Law.
  • We may also collect your device's unique identifier (“Device Identifier”). This helps us identify the type of device that was used to access Fitness Exchange.
  • A Device Identifier is a number that is automatically assigned to the device you used to access Fitness Exchange. We may link the Device Identifier to other information about your visit, such as your activity on Fitness Exchange.

Cookies are collected by Fitness Exchange with your consent. If you do not approve of Cookies being collected by our platform, or by our third-party service providers, simply reject the generated request upon your visit to Fitness Exchange.

WHY DO WE COLLECT YOUR PERSONAL DATA?

When necessary, Personal Data is used or stored within Fitness Exchange's databases to fulfill your requests.

All Personal Data or Personal Information may also be used to improve your experience at Fitness Exchange.

Here are some of the measures we take to fulfill your requests and enhance your Fitness Exchange experience:

  • Scheduling, executing, or canceling your requests.
  • Reviewing registered users.
  • Providing public user profiles.
  • Addressing service complaints.
  • Communication over telephone, e-mail, or text messages.
  • Enabling Customer Service Professionals to assist you.
  • Marketing and promotional material, on behalf of Fitness Exchange or selected third parties, unless you have chosen not to subscribe.
  • Troubleshooting technical problems at Fitness Exchange.
  • Responding to your queries and receiving your feedback.
  • Conducting research and analysis.
  • Evaluating and improving the user's experience.
  • Preventing, discovering, and investigating violations of this Privacy Policy or any applicable terms of service and investigating fraud, chargebacks, or other matters.
  • Contacting you in regards to your activity on Fitness Exchange, and, at our discretion, changes to Fitness Exchange and/or Fitness Exchange's Policies.

Moreover, to comply with the law or to protect the rights, property, or safety of Fitness Exchange and its users.

Network maintenance and information security, for fraud prevention, and to report suspected criminal activity.

When using Fitness Exchange, you expressly grant consent to receive communications from us. We may communicate with you via e-mail, text message, calls, and push notifications through your provided Personal Data.

You agree that all approvals concerning the use of your Personal Data will persist even after the cancellation of your account on our platform. In order to change these terms, kindly get in touch with our Customer Service Professionals.

Moreover, you acknowledge that Fitness Exchange or its Third-Party service providers may record customer service calls after notifying you, in order to assist you when you contact our Customer Support Representatives.

The information described in this Section may be transferred to, or processed and stored in, the United States or other countries, which may employ greater or less restrictive data protection laws.

In all cases, we will take appropriate measures to protect your Personal Data, in accordance with the policies described herein.

If you have any questions regarding the information provided in this Section. Kindly get in touch with us so we can assist you better.

HOW IS YOUR PERSONAL DATA SHARED?

As explained in the earlier sections of this Privacy Policy, the user's Personal Data is primarily collected and stored to fulfill the user's requests.

Personal Data used to create user profiles on Fitness Exchange will be shared with the professionals responsible for handling the user's requests.

We may directly fulfill your order requests or form associations with trusted third-party partners for the fulfillment of your order requests.

Third-Parties Associated with Fitness Exchange

There are many Third-Party Service Providers associated with Fitness Exchange (for example, Stripe). For the primary purpose of furnishing the website experience, and fulfilling your order requests, Fitness Exchange may provide the Third-Party Service Providers with your Personal Data. Other secondary processes to support the execution of your requested service(s), are elaborated as follows.

  • E-mail Delivery Systems will be utilized to communicate with you via e-mails.
  • Customer Support Representatives will receive your Personal Data to respond to your queries and to verify your identity to make amendments to your Personal Data upon your request.
  • We reserve the right to disclose and transfer your Personal Data:
  • To a subsequent owner, co-owner, or operator of Fitness Exchange.
  • In the case where there is a corporate merger, consolidation, or the sale of substantially all of our membership interests and/or assets.

PROTECTING YOUR PERSONAL DATA

Fitness Exchange sincerely takes every step to preserve your right to privacy.

Your Personal Data is encrypted to prevent any accidental, unauthorized, or unlawful access and processing. These measures are undertaken to uphold the confidentiality of your identity and your Personal Data.

Moreover, your Personal Data is also protected in accordance with Federal and State Data Protection legislation.

In extension to these measures, Fitness Exchange, legally, does not reserve any right over the contents of your Personal Information or Personal Data. In the case where you need to withdraw consent, make amendments, or completely remove Fitness Exchange's ability to access your Personal Data, kindly get in touch with us through the Contact Information provided at the end of the Policy.

EXTERNAL LINKS ON Fitness Exchange

External Links may also be present on Fitness Exchange. If you click on a third-party link, you will be directed to that address. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

CHILDREN'S PRIVACY

In case you are under the age of 13 and intend to use Fitness Exchange, you are advised to do so under parental guidance. In the case we discover that a child under 13 has provided us with their Personal Data, we immediately eradicate the information from our databases. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, kindly get in touch with us, so that we will be able to execute the necessary actions concerning your child's Personal Data.

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